IT Support Officer – Rawalpindi – 2 to 3 Years Experience
Job Overview
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Date Posted24 August 2024
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Location
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Expiration date29 October 2024
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Experience2 Year
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GenderAny
Job Description
BAYKAR Pakistan is seeking a talented and passionate IT Support Officer to join our dynamic team in Rawalpindi. As an IT Support Officer, you will oversee the day-to-day operations of the organization’s IT infrastructure, providing technical support to end-users, and ensuring the availability, reliability, and performance of IT systems.
Responsibilities:
- Oversee daily operations of the IT infrastructure.
- Provide technical support and resolve IT-related issues.
- Assist in onboarding and training of new employees on IT systems.
- Manage and maintain servers, storage, and networking equipment.
- Ensure the availability, reliability, and performance of IT systems.
- Administer and support various operating systems (e.g., Windows).
- Install, configure, and maintain software applications and updates.
- Monitor system performance and troubleshoot issues.
- Manage and troubleshoot network infrastructure, including routers, switches, and firewalls.
- Implement and maintain network security measures.
- Conduct regular security audits and vulnerability assessments.
- Develop and maintain backup and disaster recovery plans.
- Create and maintain documentation for IT systems, processes, and procedures.
- Keep inventory records of hardware and software assets.
- Collaborate with other IT professionals and departments to resolve issues.
Job Requirements
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2 to 3 years of proven experience in IT operations, system administration, or a related role.
• Strong knowledge of IT infrastructure, including hardware, software, networks, and security.
• Proficiency in system and network administration tools.
• Excellent problem-solving and troubleshooting skills.
Preferred Qualifications
• Experience with network security protocols and measures.
• Knowledge of disaster recovery and backup procedures.
• Familiarity with IT documentation practices.
About the Company
BAYKAR Pakistan is a leading organization dedicated to innovation and excellence in technology. We are committed to providing cutting-edge solutions and services to our clients, fostering a dynamic and collaborative work environment for our employees.