Desktop Support Engineer – Mumbai – 2 to 4 Years Experience

Network Security
Mumbai
20 August 2024
Full Time
Urgent

Job Overview

  • Date Posted
    20 August 2024
  • Location
    Mumbai
  • Expiration date
    24 October 2024
  • Experience
    2 Year
  • Gender
    Any

Job Description

We are seeking a skilled Desktop Support Engineer for our Mumbai office. The role involves providing L1 desktop support and troubleshooting to ensure smooth IT operations. The ideal candidate must be proficient in English and have at least 2 years of experience in desktop support.

Responsibilities:
  • Provide first-level technical support for desktop systems.
  • Troubleshoot and resolve hardware and software issues.
  • Assist in installing and configuring computer systems.
  • Manage user accounts and permissions.
  • Provide support for network connectivity and peripheral devices.
  • Collaborate with other IT teams to ensure seamless service delivery.
  • Document technical issues and resolutions for future reference.
Job Requirements

• Minimum 2 years of experience in desktop support or a similar role.
• Strong problem-solving and troubleshooting skills.
• Proficiency in English, both written and spoken.
• Knowledge of Windows OS, MS Office, and basic networking.
• Ability to work independently and as part of a team.
• Immediate availability for joining.

Preferred Qualifications

• Certifications in ITIL, CompTIA A+, or similar.
• Experience with remote desktop support tools.
• Familiarity with IT service management software.

About the Company

COMnet Solutions is a leading IT services provider based in Mumbai, specializing in delivering top-notch technical support and solutions to a diverse clientele. We pride ourselves on our commitment to excellence and our ability to meet the unique needs of our clients.

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