L1 Support Engineer – India – 4 to 6 Years Experience

29 July 2024
Urgent

Job Overview

  • Date Posted
    29 July 2024
  • Location
  • Expiration date
    3 October 2024
  • Experience
    4 Year
  • Gender
    Any

Job Description

We are seeking a skilled L1 Support Engineer with expertise in MuleSoft to join our dynamic team at Saanvi Technologies. The ideal candidate will have strong troubleshooting skills, a solid understanding of RESTful APIs, and familiarity with the MuleSoft Anypoint Platform.

Responsibilities:

  • Provide L1 support for MuleSoft integration issues.
  • Troubleshoot and resolve API integration problems.
  • Monitor and manage API performance using MuleSoft monitoring tools.
  • Interpret and analyze error messages and logs.
  • Assist in the transformation of data using DataWeave.
  • Collaborate with cross-functional teams to ensure seamless integration.
Job Requirements

• 4 to 6 years of experience in MuleSoft.
• Familiarity with MuleSoft Anypoint Platform and Anypoint Studio.
• Understanding of MuleSoft flow components and connectors.
• Knowledge of API management and integration patterns.
• Understanding of REST principles and HTTP methods (GET, POST, PUT, DELETE).
• Ability to read and interpret error messages and logs.
• Basic knowledge of DataWeave, XML, and JSON formats.
• Familiarity with common API integration issues (e.g., authentication failures, timeouts).
• Knowledge of MuleSoft monitoring tools for tracking API usage and performance.

Preferred Qualifications

• Additional certifications in MuleSoft or related technologies.
• Prior experience in a remote support role.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

About the Company

Saanvi Technologies is a leading technology solutions provider, specializing in innovative integration services and solutions. Our mission is to deliver high-quality, scalable, and secure solutions to our clients. We are committed to fostering a collaborative and inclusive work environment where our employees can thrive and grow.