EDR Analyst (L2) – Mumbai – 3 to 9 Years Experience

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Job Description

NTT DATA is looking for a highly skilled EDR Analyst (L2) to join our cybersecurity team. This role focuses on real-time monitoring, advanced threat detection, and incident management to enhance endpoint security. If you have strong hands-on experience with Trend Micro EDR solutions and hold a valid CEH certification, this is your opportunity to make a difference!

Responsibilities:

Real-time Monitoring & Threat Response:

  • Maintain real-time monitoring of EDR devices for uptime, availability, and performance.
  • Analyze EDR events and apply threat intelligence to detect and mitigate threats.
  • Manage antivirus and EDR solutions to prevent malware and other malicious activities.

Incident Management & Resolution:

  • Track and resolve security incidents, ensuring effective communication with stakeholders.
  • Conduct root cause analysis of security incidents and outages.
  • Coordinate with OEM/product support for efficient issue resolution.
  • Implement quarantine and recovery procedures for affected devices.

System Administration & Compliance:

  • Configure, optimize, and maintain EDR systems.
  • Deploy and manage EDR agents, patches, and updates.
  • Manage user accounts and access control policies.
  • Ensure compliance with security policies, industry standards, and audits.
  • Maintain and update SLA and SOP documentation.

Collaboration & Reporting:

  • Work closely with IT teams, help desks, and third-party vendors.
  • Participate in security planning sessions.
  • Conduct performance analysis, capacity planning, and security reporting.
  • Integrate EDR with SIEM and other security tools.

Advanced Threat Detection:

  • Use behavioral analysis and machine learning for proactive threat detection.
  • Perform endpoint forensics and log analysis to investigate security incidents.
Job Requirements

• Proven experience in EDR support and incident response (L2).
• Mandatory: Hands-on experience with Trend Micro EDR solutions.
• Mandatory: Valid CEH (Certified Ethical Hacker) certification.
• Strong understanding of antivirus, EDR, and security monitoring tools.
• Experience with security best practices and compliance standards.
• Excellent problem-solving and communication skills.

Preferred Qualifications

• Experience with SIEM integration and security automation.
• Additional cybersecurity certifications (e.g., CISSP, CompTIA Security+).

About the Company

NTT DATA is a global leader in IT services and cybersecurity solutions, dedicated to protecting businesses with innovative security technologies.