Job Description
NTT DATA is looking for a highly skilled EDR Analyst (L2) to join our cybersecurity team. This role focuses on real-time monitoring, advanced threat detection, and incident management to enhance endpoint security. If you have strong hands-on experience with Trend Micro EDR solutions and hold a valid CEH certification, this is your opportunity to make a difference!
Responsibilities:
✅ Real-time Monitoring & Threat Response:
- Maintain real-time monitoring of EDR devices for uptime, availability, and performance.
- Analyze EDR events and apply threat intelligence to detect and mitigate threats.
- Manage antivirus and EDR solutions to prevent malware and other malicious activities.
✅ Incident Management & Resolution:
- Track and resolve security incidents, ensuring effective communication with stakeholders.
- Conduct root cause analysis of security incidents and outages.
- Coordinate with OEM/product support for efficient issue resolution.
- Implement quarantine and recovery procedures for affected devices.
✅ System Administration & Compliance:
- Configure, optimize, and maintain EDR systems.
- Deploy and manage EDR agents, patches, and updates.
- Manage user accounts and access control policies.
- Ensure compliance with security policies, industry standards, and audits.
- Maintain and update SLA and SOP documentation.
✅ Collaboration & Reporting:
- Work closely with IT teams, help desks, and third-party vendors.
- Participate in security planning sessions.
- Conduct performance analysis, capacity planning, and security reporting.
- Integrate EDR with SIEM and other security tools.
✅ Advanced Threat Detection:
- Use behavioral analysis and machine learning for proactive threat detection.
- Perform endpoint forensics and log analysis to investigate security incidents.
Job Requirements
• Proven experience in EDR support and incident response (L2).
• Mandatory: Hands-on experience with Trend Micro EDR solutions.
• Mandatory: Valid CEH (Certified Ethical Hacker) certification.
• Strong understanding of antivirus, EDR, and security monitoring tools.
• Experience with security best practices and compliance standards.
• Excellent problem-solving and communication skills.
Preferred Qualifications
• Experience with SIEM integration and security automation.
• Additional cybersecurity certifications (e.g., CISSP, CompTIA Security+).
About the Company
NTT DATA is a global leader in IT services and cybersecurity solutions, dedicated to protecting businesses with innovative security technologies.