EDR Analyst (L1) – Mumbai – 2 to 7 Years Experience

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Job Description

NTT DATA is looking for a highly skilled EDR Analyst (L1) to join our cybersecurity team. This role focuses on real-time monitoring, incident response, and system administration to ensure robust endpoint security. If you have hands-on experience with Trend Micro EDR solutions and hold a valid CEH certification, we want to hear from you!

Responsibilities:

Real-time Monitoring & Threat Response:

  • Monitor EDR devices for uptime, performance, and availability.
  • Analyze EDR events and leverage threat intelligence to mitigate threats.
  • Manage antivirus and endpoint detection solutions to prevent malware.

Incident Management & Resolution:

  • Track and resolve security incidents while ensuring clear stakeholder communication.
  • Perform root cause analysis of security breaches.
  • Coordinate with OEM/product support for quick fault resolution.
  • Implement quarantine and recovery procedures for affected devices.

System Administration & Compliance:

  • Configure, optimize, and maintain EDR systems.
  • Deploy and manage EDR agents, patches, and updates.
  • Maintain access controls, security policies, and compliance standards.
  • Support security audits and documentation for SLAs & SOPs.

Collaboration & Reporting:

  • Work closely with IT teams, vendors, and helpdesk support.
  • Conduct performance analysis, capacity planning, and reporting.
  • Integrate EDR with SIEM and other security tools.

Advanced Threat Detection:

  • Utilize behavioral analysis and machine learning for advanced threat detection.
  • Perform endpoint forensics and log analysis.
Job Requirements

• Proven experience in EDR support and incident response (L1).
• Mandatory: Hands-on experience with Trend Micro EDR solutions.
• Mandatory: Valid CEH (Certified Ethical Hacker) certification.
• Strong understanding of antivirus, EDR, and security monitoring tools.
• Experience in security best practices and compliance standards.
• Excellent problem-solving and communication skills.

Preferred Qualifications

• Experience with SIEM integration and automation tools.
• Additional cybersecurity certifications (e.g., CompTIA Security+, SOC certifications).

About the Company

NTT DATA is a global leader in IT services and cybersecurity solutions, committed to safeguarding digital assets with cutting-edge technology.