Ashley Walker

• Engaged in hands-on training sessions, gaining proficiency in tools like Wireshark, Nmap, and Metasploit for effective network analysis and penetration testing. • Assisted in the design and implementation of company-wide cybersecurity awareness programs, leading to a 10% reduction in phishing susceptibility among employees. • Collaborated with a team to contain and resolve simulated cybersecurity breaches. • Monitored endpoint security systems to detect and address malware and unauthorized software installations. • Assisted in configuring firewalls, VPNs, and intrusion prevention systems to strengthen organizational defense mechanisms. • Researched emerging threats and latest trends in the cybersecurity realm, providing valuable insights for team discussions and strategy planning

• Reduced vulnerabilities by 30% through effective management and threat feed monitoring • Enhanced compliance by 15% by streamlining cloud-based directory services and MDM policy management. • Achieved 75% alignment with RMF, CMMC, and ISO 27001 through comprehensive gap analysis • Decreased overall security incidents by 18% via improved risk communication and mitigation.

• Efficiently and accurately monitored and analyzed security alerts using JumpCloud SIEM tools. • Maintained a 95% accuracy rate while providing management with insightful security reports. • Contributed to a 20% improvement in security effectiveness through testing and integrating JumpCloud-compatible tools. • Utilized Zendesk to reduce resolution times by 20%, boost customer satisfaction by 15%, and enhance support efficienc