Vishal More

About Candidate

Quality Analyst/Tester with 2+ years of experience in testing various software applications for functionality, usability, and
performance. Proficient in creating comprehensive test plans, executing test cases, identifying and documenting defects, and
collaborating with cross-functional teams to ensure high-quality software delivery.

Education

S
SSC
St Sebastian Goan high School,Mumbai
H
HSC`
University of Mumbai
B
BSC - IT
University of Mumbai

Work & Experience

C
Customer Support Executive 09/2017 - 11/2019
Maxval Technologies Pvt Ltd

Resolved marketing issues over the phone, email,Goto meeting and Join.me for the clients in US. Evaluate issues and escalate them to the concerned departments Help educate/train customers regarding platform.

O
Operations Associate 2019 - 2021
Apertum Online Pvt Ltd

Monitoring payments using Grafana. Used to handle greylist cases on portal. Validating documents submitted for KYC. Identifying fraud transctions raised by customers and working with banks to resolve the cases.

S
Software quality analyst 03/2021 - 07/2023
Apertum Online Pvt Ltd

Testing on Web applications,Mobile Applications on different environments. Regression testing on modified software builds. Projects- artofcards.in (Ecommerce website), Vpass(Attendance and registration app) Assisted in the development of test plans, test cases, and test scripts based on project requirements and user stories. Define severity & priority for each defect and puts all defects in JIRA. Performed manual testing to verify software functionality as per defned test plan and test cases. Worked closely with developers to prioritize and resolve defects and ensure software quality. Participated in daily stand-up meetings,weekly planning meetings and sprint reviews to rack progress against goals and objectives set by company's management team.

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