VINAYAK KARVI
About Candidate
Education
Work & Experience
• Coordinating & follow-up with the development team, Testing team and adviser on any insurance technical related PAN India issues. • Managing daily/monthly search issues and maintaining reports in excel sheet with prescribed timelines. • Provide application support via SQL database • Support ticket classification • Issue analysis, ensure proper resolution for the issues & Correction or modifications related to policies.
• Team management • L1 support and provide web support via MySQL Workbench • Creating test cases • Taking care of escalated issues • Co-ordination with the developer's team • Resolving user's functional queries • Report bug in open project • Post release testing • Testing in DEV, UAT and Prod (Developer, User Acceptance Testing and Production)
• Testing in DEV, UAT and Prod (Developer, User Acceptance Testing and Production) • Testing Jira ticket and Report bug in Jira • Creating test case based on requirement • Daily sanity testing on DEV and UAT Environment • Tested on Production Deployment (End to end testing) • Understanding projects and their DFR (documents) to prepare test cases.