VENKATESAN M

27 April 1984
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About Candidate

I have 8+ years of expertise in the information technology and service industries.
Technical expertise, exceptional leadership characteristics, and the ability to think
independently at both the technical and strategic levels are all required. I’m seeking
a new challenge where my skills and knowledge can be put to use. Too effectively
To lead and organize our team members to execute the project, I will use my
communication and motivating strengths for effective team management.

Education

D
D.E.C.E. (Diploma in Electronic Communication Engineer) M A Y 2 0 0 2 — M A Y 2 0 0 5
Anna University, Chennai
B
B.C.A. (Bachelor of Computer Application) J U N E 2 0 0 7 — J U N E 2 0 1 0
University of Madras, Chennai
M
M.S.C. (Cyber Forensics and Information Security) J U N E 2 0 2 0 — J U N E 2 0 2 2
University of Madras, Chennai

Work & Experience

I
Infrastructure Solution Specialist M A Y 2 0 1 5 - M A Y 2 0 1 6
Dynamic Computer Services., Chennai

Responsibilities:  Support and Implementation IT infrastructure management services customized according to the needs of the customer also include experience organizing teams and integrating innovative technology.  Windows desktop and server operating system implementation.  Office 365 implementation for SMB clients with our team.  Configured, troubleshooted, and upgraded Sophos Firewalls for managing clients, which included network and resource access, software, and hardware problems.  Installation and configuration of Windows Active Directory and DNS services.  SMB customers receive IT Infrastructure development support.  Installation and troubleshooting of Operating Systems (Windows 7,8.1)

S
System Administrator N O V E M B E R 2 0 1 6 - M A Y 2 0 1 8
Sri Muthu Kumaran Institute of Technology, Chennai

Responsibilities:  As a system administrator, I was in charge of Sir Muthukumaran Institute of Technology's IT infrastructure, which encompassed 7 laboratories and 200 systems.  Maintaining a firewall and ISP network security and stability of the organization's network infrastructure.  Maintenance of the LAN, switches, and network.  Active Directory Management (managing windows 2012 R2 Server)  Planning and leading the planned maintenance and server upgrade activities along with the team.

I
ITMS Associate Lead J U L Y 2 0 1 8 - J U N E 2 0 2 2
Norwin Technologies (Emergys Software) PVT LTD., Chennai

Responsibilities:  Resolve Tier 2 and Tier 3 server support tickets in line with expected ticket capacity for team leads.  Remote monitoring and management (RMM) deployment of patches to Windows, Linux, and MAC using ivanti Management and Kaseya VSA.  Scheduling downtime and monitoring hardware and software issues using the LogicMonitor tool.  DattoRMM, LogicMonitor technologies are used by infrastructure and operations (I&O) leaders to manage software entitlements.  Creating and managing the virtual machines for vSphere and Nutanix.  Working with ServiceNow modules such as Incident Management, Change Management.  Working on Incident and Change tickets Follow up on troubleshooting and patch deployment until the task is completed.

I
IT Manager J U N E 2 0 2 2 - A P R I L 2 0 2 3
TVS Supply Chain Solutions LTD., Chennai

Responsibilities:  I managed the team in the best way possible while also completing the assignment.  Experience with cloud services such as AWS S3, Cloud Watch, SSM, and Windows Azure.  Collaborate with internal teams and vendors to execute the projects.  Creating and managing the virtual machines for vSphere and Nutanix  Creating and connecting to Windows Active Directory.

S
Senior Technical Consultant A P R I L 2 0 2 3 - A U G U S T 2 0 2 3
Datanetiix Solutions India Private LTD., Chennai

Responsibilities:  Creating and managing the virtual machines for vSphere and Nutanix.  Remote administration of servers for any problem across fidelity offices related to the Microsoft Windows operating system. Supplying consolidated daily, weekly, and monthly reports to the program manager.  Patch Testing and Deployment: Coordinate with development, testing, and operations teams to test and deploy patches, ensuring minimal disruption to system availability and performance.  SMB customers IT Infrastructure Implementation and manage using Ivanti Endpoint Manager support.

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