VAMSIKRISHNA REDDY
About Candidate
| With 1.6 years as a Sr. Executive in IT, I streamlined onboarding processes, exhibited OS setupproficiency, and provided expert software guidance, specializing in desktop-level support. My skillsencompass systems/network troubleshooting, resolving software/hardware issues, and managingupgrades, installations, and configurations for seamless user experiences. • Proficient in red teaming and blue teaming methodologies, I possess extensive knowledge of diversecyber attacks and corresponding defensive measures. I am effective in analyzing and responding tosecurity incidents, showcasing expertise in networking concepts, OSI layers, subnetting, TCP/IP, ports,DNS, DHCP, and security solutions like Anti-virus, DLP, proxy, Firewall, IPS, Email Security. My hands-on experience in 24×7 SOC operations includes real-time monitoring, incident detection, tracking, andIncident Response activities such as Malware and Brute force analysis. • Overseeing 24×7 SOC operations, I excel in real-time monitoring, Incident Response, and Threathunting. Proficient in using ServiceNow for prompt issue resolution, I integrate threat intel, fostercollaboration, and optimize incident response for robust defense. Actively engaged in ongoingdevelopment, I craft detailed reports for transparency and accountability in SOC, enhancingeffectiveness with current cybersecurity trends. |
Education
Work & Experience
• Expert in efficient operating system setup and guiding clients through software utilization for smoothonboarding processes.• Skilled in installing, configuring, and resolving software and hardware issues with a focus on desktop-level support.• Expert in onboarding processes by efficiently setting up clients and guiding clients through softwareutilization. I'm proficient in installing, configuring, and resolving software and hardware issues.• Consistently meets and exceeds SLA benchmarks in ServiceNow ticket management, ensuring promptissue resolution.• Committed to delivering high-quality service through a hands-on approach to technical problem-solving,maintaining uninterrupted workflow and user satisfaction.
• Act as first level support for all Security Issues• Monitor SIEM alerts, analyze events in SIEM and raise Security incidents in Ticketing Tool Service Now.• Conduct real-time monitoring of security alerts from SIEM solutions, IDS/IPS, and antivirus tools.• Analyze network traffic and log data to identify Indicators of Compromise (IOCs) and potential securityincidents.• Perform initial investigation and triage of security alerts to determine scope, severity, and incidentnature.• Document and escalate incidents to higher-level analysts or incident responders as needed.• Assist in coordinating and executing incident response activities, adhering to established procedures.• Collaborate with cross-functional teams to contain, eradicate, and recover from security incidents.• Stay updated on the latest cybersecurity threats, vulnerabilities, and attack techniques.• Integrate threat intelligence feeds into security monitoring and incident response processes.• Maintain accurate and detailed incident records, including timelines and impact assessments.• Generate and deliver timely, accurate incident reports to management and stakeholders.• Communicate effectively with team members, IT staff, and stakeholders for coordinated incidentresponses.• Participate in regular team meetings and knowledge-sharing sessions to enhance collective expertise.
