Umar Mushtaq

• Underwent training on IT infrastructure. • Worked under various management team members to get appraised about various staff reporting formalities. • Worked under manager to handle customer/ staff requests for IT infrastructure maintenance. • Training on computer networking.

• Sustain the necessary data throughput rate by monitoring networking activity and maintaining existing equipment • Maintain the company phone system and work closely with the phone service provider to keep the lines active • Respond to network connectivity issues and resolve any wireless communication issues within the confines of the office • Update the network maintenance manual and submit a summary of changes to the manual each week to management • Collaborate with third-party support and service vendors to ensure that the network stays operational

Created, reviewed and implemented maintenance plans on production servers Developed and implemented strategies to streamline office operations. Created and maintained documentation for DBA standard operating procedures Supported clustered and non-clustered environments as well as log shipping for disaster recovery Monitored and solved performance issues.Created new databases, involving importing and exporting: installing and configured database software for Oracle Application development environment Reorganized databases and sized database objects to meet standards and improve performance 30% Handled database server tuning, application tuning, maintaining documentation, capacity planning and database security Maintained consistent and efficient flow of human resources information throughout departments by updating corporate intranet

Managed the design, installation, and management of organization-wide local area network, wide area network, network segment, and internet system Optimize network performance and reliability by maintaining hardware and software, analysing technical issues, and ensuring availability to system users Implement effective security measures to protect data, software, and hardware Deliver Tier 1 network ticketing support to resolve all issues for 50+ users Execute the maintenance window changes for multiple locations, performing troubleshooting of routing and switching issues. Applied routing changes including BGP, OSPF, RIP, PIM, and EIGRP, which improved network/system performance by 40%

• Monitor server event logs, performance logs, growth of data on the network, and checking the status of nightly server backups • Ensures compliance with uptime and performance standards and develops system and product benchmarking and monitoring • Provide detailed project status reporting as directed by management • Performs day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage • Administered system controls, databases and networks. • Installation, configuring, troubleshooting of tomcat java server • Investigating, resolving and closing user reported PC problems and application issues through our ticketing system • Supporting users in the use of computer equipment by providing necessary training and advice • Installing, configuring and deploying new PCs & Servers • Providing a high level of customer service at all times • Drafted change management policies to streamline introductions of new software and systems. • Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss. • Provided remote troubleshooting and support for users.

• Planning, design, implementation, and support of LAN, WAN, WLAN, SDN, SD-WAN and Network Security (Firewall, Proxy, VPN, etc).. • Providing VoIP support systems on a network • Develop and implement roadmap and transition plans • Create presentations outlining findings and present to the client managers and engineers • Assist in development of network detailed designs in the following areas: software defined networking, network segmentation, network access control, network security and cloud networking components • Analyze and provide recommendations for emerging network technologies • Drive internal and client-facing meetings, prepare reports and presentations • Experience with internet architectures including multi-homing with ISPs, traffic engineering through manipulation of BGP attributes and best practice in peering. • Established and monitored key performance metrics to verify consistent compliance with important networking standards. • Provided network support services for devices such as hubs, bridges, routers, and other hardware. • Experience with dynamic routing protocols such as BGP and best practices for availability and performance • Oversaw company's entire network and related policies covering use, maintenance and infrastructure.