Tarun Sen

Online Billing System implementation in HPSEBL (Himachal Pradesh State Electricity Board Limited) using SAP. Worked with team to implement project in various HPSEBL branches all over the state. Gathered and documented requirements for clients. Managed master and transaction data of client. Actively assisted in cross-system data migration. Managed the client data with updates to the SAP database. Validated the client's data on SAP. Manually tested products and reporting of issues 2015-10 - 2017-01 Technical/Software Skills Certifications Education found. Managed the SAP front end functioning. Provide training and technical support to the client. Completed software updates and assessed security patches for optimized computer use. Documented system configuration, mapping and processes. Checked for accuracy and functionality during implementation of new systems. Created flowcharts, diagrams and other documentation. Assisted employees with resolving network problems at remote locations. Delivered helpdesk service and support to customers. Supported system users, educating employees on troubleshooting and problem-solving protocols.

Department of Information & Technology H.P Government, Shimla Worked with team to implement e-Procurement in various government departments. Provided training and technical support to employees of various government departments. Actively assisted in making RFP's and BOQ's. Created templates for online QCBS tendering. Managed the encryption & decryption of digital signatures. Mapped digital signatures to e-Procurement portal. Published tenders along with tender opening, tender cancellation, and tender extension. Managed e-Auction, Online bidding on GeM portal. Analyzed problematic areas to provide recommendations and solutions. Educated staff on organizational mission and goals to help employees achieve success.