Sunil Patil
About Candidate
Education
Work & Experience
Assisted customers with banking queries regarding account & services. - Handle customer complaints & provide alternative or solution to ensure resolution of complaints.
- Assisted customers with account setup & application installation. - Worked as support engineer troubleshooting software & hardware.
- Conducted manual testing on various platforms for software applications to identify defects and ensure functionality, usability, and security. - Collaborated with development teams to understand requirements and participated in design reviews to provide testing insights. - Created comprehensive test plan and test cases ensuring thorough coverage of functional and non-functional requirements. - Utilized tools such as Jira, and TestRail to manage and track testing processes and defect reporting.
