SONY KAPADIA
About Candidate
| ➢ Good Knowledge of Software Development Life Cycle (SDLC) and Software Test ➢ Life Cycle (STLC). ➢ Knowledge of Various SDLC Models, Testing Levels, Testing Types, and Test design ➢ Techniques. ➢ Knowledge of All phases of the Software Test Process Includes Test Planning, Test ➢ Design, Test Execution and Test Closure. ➢ Knowledge of preparing Test Scenarios, Writing Test Cases and Collect Test Data. ➢ Knowledge of Executing Test cases and Analysing Test Result. ➢ Knowledge of Defect Reporting, Defect Tracking, and complete Defect Life cycle. ➢ Knowledge of manual testing and Automation testing Process. ➢ Familiar with Programming Fundamentals, and Database Fundamentals. ➢ Familiar with Java Programming. |
Education
Work & Experience
Key Responsibilities ➢ Interface With Customers Via Inbound or Outbound Calls or The Internet for The Purpose of Resolving Routine Problems with Products or Services Like Internet. ➢ Clarify Customer Requirements, Probe for And Confirm Understanding of Requirements or Problem. ➢ Support Customer Customers across Telecommunication. ➢ Troubleshoot Issues Related to Internet Broadband, Cable, DTH, Modem, Router, Mobile Handset Etc. ➢ Conduct Needs-Based Selling by Using Non-Scripted Probing Techniques to Determine Customer Needs and To Offer the Most Appropriate Product or Service to Address Their Needs. ➢ Key Achievements: ➢ Recognized For Best Weekly Performer Award(S). ➢ Recognized For Best Quarterly Performer Award – Q3 2018.
➢ Key Responsibilities ➢ Manual Testing for Prudential Life Insurance Website. ➢ Reviewing the requirement document to understand the requirement thoroughly. ➢ Preparing Test Scenarios, Write Test Cases and getting approval for executing the same from ➢ the Director. ➢ Finding defects and communicate with Developer to fix it. ➢ Sending defect report to Developer. ➢ Performing Functional, Non-functional testing as well as UAT. ➢ Performing Retesting & Regression Testing for developed software builds. ➢ Performing sanity testing once the build is ready to test. ➢ Always keep in touch with developer if any update or enhancement done to be for website. ➢ Key Achievements: ➢ Recognized for Best Award of Prudential Global got Talent. ➢ Recognized for Best Monthly Award(s)
➢ Key Responsibilities ➢ Manual Testing for Qtech Software Travel domain website for multiple projects. ➢ Reviewing the requirements and issues of the clients and resolving according to it. ➢ Demo session with clients. ➢ Assigning and managing tasks of the team and taking update of the requirements accordingly. ➢ Conducting scrum call with the team for daily tasks. ➢ Client coordination for issues and new requirements. ➢ Coordinating with Supplier for Issues and reporting it to them by logs via email and calls. ➢ Maintaining Daily sheet for updates and team update for weekly tasks. ➢ Training new Joiners for core knowledge of the website and assigning the tasks. ➢ Performing Functional, Non -functional testing as well as UAT. ➢ Performing Retesting & Regression Testing for developed software builds. ➢ Performing sanity testing once the build is ready to test. ➢ Taking update from developer and keeping follow up on the updates. ➢ Key Achievements: ✓ Performing Software Testing properly on time at expect quality level within budget limitations and constraints is my most important first achievement. ✓ Be able to adapt myself to the work and other people/Clients within and between team to finish my job without causing negative impact is my next achievement. ✓ Keep on improving my knowledge and skills regarding Software Quality which I could measure this improvement is next big achievement. ✓ Be able to guide the team which direction we should go, and properly shape the team toward right direction is also my great achievement.
