Shubham Mishra
About Candidate
| To work in an professional and symbolic fraternity where I can move on an path of self-Development along with Justifying my job profile in most Efficient way. |
Education
Work & Experience
Responding to help desk issues, managing a lab, maintaining an inventory of hardware, deploying, and configuring networking equipment, and documenting configuration changes. Installation, maintenance, and management of all data network equipment such as router, LAN switch, firewall, wireless, servers, backup systems, network management and diagnostic tools, etc.
ProLiant servers Windows, Linux, VMware ESX from the hardware point of view to identify the root cause of the issue Analysis of issues associated Servers & Blades enclosure connectivity such as Virtual Connect, VC FC, Boot from SAN etc. Provide support for management software’s like SIM, PSP, OneView etc. Troubleshoot hardware and connectivity issues on environments running various Operating Systems such as Windows, Linux, VMware, ESX etc. Networking concept used SAN, NAS, iSCSI protocol Provide Remote Server Hardware & Software support to Enterprise Customers, Field CE's, Escalation Engineers Diagnose and solve the Incidents/Issues via phone and email. Understanding criticality of issue and business impact by demonstrating mission critical mindset & work to identify the cause of the issue, provide immediate technical response in restoration of customer High availability environments thus keep customers/account team updated of all action plans and developments during the resolution process.
