SATHVIKA PRIYA GORREPATI
About Candidate
| A believer in excellence, having the zeal to up-skill, being efficient & productive for the company. I am seeking an opportunity to learn, grow, and contribute to a forward-thinking organization where I can apply my knowledge and dedication to enhance the security posture. I am excited to collaborate with a team of experienced professionals and further develop my expertise in securing digital environments. |
Education
Work & Experience
➢ Worked on Supporting VoIP based technologies (Avaya Experience Portal, Avaya Proactive Outreach Manager) developed by the company which industries worldwide consume on a daily basis. ➢ Worked on Voice Extensible Markup Language (VoiceXML) and Call Control extensible Markup Language (CCXML) applications developed via Avaya Orchestration Designer. ➢ Worked on IVR and its related applications like Automated Speech Recognition, Text to Speech etc. with Nuance. ➢ Worked on H.323 and SIP protocols. ➢ Worked on Red Hat Enterprise Linux and compatible cryptographic security protocols on day-to-day basis. ➢ Identify, analyze, and resolve incidents that the Client reports and work on root cause analysis and to provide break-fix support and identifying any possible bugs. ➢ Worked on unresolved issues escalated from level 2 and level 3 through standard escalation process. ➢ Helping and working collaboratively with peers. ➢ Contribute actively to meet SLA and other requirements. ➢ Assisted client in vulnerabilities by collaborating with the security team
