Saran R
About Candidate
| Ambitious and self-motivated professional with a strong technical background, capable of providing efficient solutions and good problem-solving skills. Experience in Email Security Appliance in cloud platform as well. Competent in design and securing the whole Network, open to challenges and efficient solution provider. |
Education
Work & Experience
Role: TAC Engineer in Email Cloud Security (Iron port). · Troubleshooting email related issues flowing through Iron port for enterprise customers using on prem devices. · Deep level Analysis and Troubleshooting on Cloud based devices used by the customers · Worked on finding many bugs and recommended the upgrade to the next OS level in Cisco ironport. · Using backend access worked on many cases to find the root cause and solve the problem. · Troubleshooting widespread email issues related to SPAM emails and find the root cause of the SPAM emails. · Worked with engineering team for the enhancements required by some of the customers. · Troubleshooting Escalated cases from the customer. · Troubleshooting with internet security issues, cloud architectures, and threat landscape. Strong demonstrated knowledge of web protocols, common attacks, and an in-depth knowledge of Linux/Unix tools and architecture · Splunk in depth, Linux based Machines. Working as an Incident Manager on the weekends with the leadership role from whole security.
