SANTHOSH M P

• Assessed standards against agreed measures to achieve quality assurance. • Reviewed construction activities for compliance with health and safety requirements. • Audited health and safety procedures for full compliance. • Liaised with material providers to negotiate price and schedule availability to align with project stages. • Guided projects to meet timescales, budgets and agreed specifications. • Coordinated engineers and construction professionals to meet varied project demands. • Researched, surveyed and inspected sites to review and improve construction plans. • Resolved unexpected technical difficulties and communicated solutions with clients and representatives. • Established new preliminary analysis procedures for topographical and hydrological factors.

• Developed and maintained documentation for equipment, including operating instructions and maintenance records. • Collaborated with other departments to identify and resolve technical issues, resulting in improved operational efficiency. • Developed preventive maintenance strategies that reduced the need for emergency repairs and improved machine uptime • Monitored and adjusted equipment parameters to optimize system performance and reduce downtime.

• Set up, optimizer and managed network equipment. • Operated server management tools for patching, monitoring and backup activity. • Sought and implemented IT improvements to minimize service disruptions. • Improved and maintained existing IT processes and system documentation to create easy to use reference guides. • Analysed intricate server issues and supported large enterprise and business-critical applications. • Installed and maintained IT equipment and software to meet workflow requirements. • Monitored networks using Solar Winds to develop robust IT solutions. • Worked with internal support teams, outsourced managed service providers and suppliers for comprehensive end-user setup and support.

• Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services. • Managed network performance and implemented changes to improve efficiency. • Maintained hardware and software for networks and assisted in installation and upgrade of servers. • Diagnosed and resolved complex network problems. • Contacted manufacturers and vendors for warranty repairs and replacements. • Interacted and negotiated with vendors and contractor s to secure network products and services. • Responded to network security breaches by identifying, troubleshooting and resolving vulnerabilities to protect clients. • Developed and implemented policies and associated training plans for network administration and disaster recovery. • Conducted research on products, protocols and standards to remain abreast of developments in networking industry. • Collaborated with other teams to support new network installation and provide cross-functional solutions • Created and maintained documentation to understand traffic flows and identify bottlenecks. • Engineered and implemented technology solutions to support network systems, software and hardware for businesses. • Managed and maintained network firewalls, routers, and switches to ensure maximum performance and reliability. • Assisted in the design and implementation of new network infrastructure, including LAN/WAN, wireless, and VoIP. • Created and maintained detailed network documentation, including network diagrams and device configurations.

• Analyses, solved and corrected issues on databases, networks, software and hardware in real-time. • Web Application security testing, Vulnerability Assessment, penetration testing and generating reports using tools. • Design, & Integration experience on Security information and Event management solutions (SIEM). • Background/understanding of software development lifecycle. • Excellent communication skills with proven abilities in resolving complex networking, hardware & software related issues. • Upgraded system software and hardware regularly to defend against emerging threats and maintain performance. • Investigated breaches and removed viruses and malware impacting information security and system usability. • Created in-depth reports and recommendations from penetration findings, including security issues, risk levels and improvements required. • Configured tooling changes to prevent security breaches and improve network security. • Presented security reports to clients and stakeholders, communicating complex technical information clearly too varying audiences. • Simulated security breaches to test system safety and reliability and pinpoint vulnerabilities. • Improved business internet security by determining system weaknesses and implementing robust software solutions. • Advised clients on new products, systems or upgrades to minimize the risk of potential security breaches. • Set up and maintained firewalls on servers, workstations and network hardware. • Partnered with security team to identify and validate requirements governing database and networking activities. • Designed data recovery processes for emergencies, data theft or system malfunctions. • Coordinated database and hardware upgrades through installation, design, testing and deployment.

• Managed database projects from start to completion, with focus on using optimum practices for designing, constructing, modifying, integrating, implementing and testing software. • Upgraded system software and hardware regularly to defend against emerging threats and maintain performance. • Analyzed, solved and corrected issues on databases, networks, software and hardware in real-time. • Investigated breaches and removed viruses and malware impacting information security and system usability. • Managed IT projects, aiding technical development in line with department strategy. • Managed system cybersecurity, implementing firewall, anti-virus software, and VPN for fewer cyber-attacks. • Monitored new releases and models for optimized system performance. • Installed hardware and software components for reliable network system. • Assessed latest innovations and adopted cost-effective, useful solutions.