­­­Sangeeta Parmar

• Training program on soft skills, communication skills, personality development. • Basic programming language training on Python. • Database training in MySQL.

Responsibilities: Worked as network operation engineer and responsible for below activities: • Responsible for monitoring the device status in SolarWinds. • Responsible to add or remove any device from SolarWinds monitoring tool. • Handled auto incidents and user incidents. • Worked on node down, interface down, high utilization cases. • Responsible to provide access to guest users. • Responsible for configuration backup and restore. • Responsible to share utilization for routers. • Responsible to attend client call and share operational status. • Responsible to coordinate with Local on-site support and HMB Engineer • Responsible to coordinate with vendors Pulse secure connect, Zscaler and British telecom (BT) • Responsible to prepare LAN, WAN, WLAN inventory reports.

Responsibilities: Worked as an L2 network operation engineer and responsible for below activities: • Responsible for handling, troubleshooting faults in LAN, working on Incident, resolving incident within SLA. • Handled auto incidents and user incidents proactively. • Worked on node down, interface down, high utilization cases. • Responsible to add or remove any device from SolarWinds monitoring tool. • Logging and monitoring traffic and server health using F5 load balancer. • Provide insights into application performance, diagnose issues, and generate reports. • Establishing secure connections between on-premises infrastructure and cloud environments using NSG. • Allow outbound traffic from a specific port. • Worked on installation of Aruba and HP access points and received appreciation regarding the same. • Responsible to reserve the entry in central DHCP server. • Responsible to add, delete, edit scope in central DHCP server. • Responsible to add radius entry in central radius server for user and device authentication. • Responsible to represent the change request in client CAB board meeting to seek the necessary approvals. • Worked in migration activity from AT&T to Open Systems SD-WAN. • Responsible to configure local access for the devices. • Responsible for configuring newly deployed Aruba switches at site. • Responsible for upgrading/patching network devices including switches and IAP to latest maintenance release. • Responsible to coordinate with local on-site support and vendor AT&T and Open System. • Responsible to coordinate with vendor for Cisco AnyConnect issues. • Responsible for raising TAC cases with SolarWinds and Aruba for any support. • Customer interaction, prioritizing VIP client issue. • Engagement with client for better description, solving problem within SLA.

Responsibilities: Working as an L2 network operation engineer and responsible for below activities: • Responsible for providing and decommissioning LAN, RAS, and wireless access. • Responsible for creating Security policies, NAT policies, PBF rules on palo alto firewall. • Responsible for configuring IPsec VPN. • Troubleshooting issues during UAT and change induced incident calls. • Responsible for providing access to URLs on FW. • Responsible for VLAN creation and pruning on cisco and juniper switches. • Responsible for upgrading/downgrading bandwidth on cisco routers. • Responsible for creating policy-maps and ACLs. • Responsible for creating static route for symmetric routing on cisco routers. • Using PowerShell to fetch & edit user data in RAS groups. • Responsible for providing free subnets, NAT IPs, VLAN IDs to new projects. • Responsible for preparing BW billing & VLAN inventory report. • Responsible for updating Internal & Private IP sheets. • Closing changes and requests assigned to me within SLA.