Sai Puneeth Bollikonda

Grow clients and communicate to Account Manager by determining new opportunities. • Maintained communication networks, monitored network performance, and resolved any technical issues. • Collaborated with colleagues on the improvement of network infrastructure in order to increase quality, reliability, affectivity, and reduce expenses. • Installed and configured network devices, including routers, modems, hubs, switches. Performed backups of all servers and provided support and assistance trousers. • Completed troubleshooting, tested networks, and performed other duties as required. Setup desktop computers and peripherals and test network connections. • Install and test desktop software applications and internet browsers and train end users on usage of computer hardware and software. • Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.

Experience of working in 24x7 operations of SOC team, offering log monitoring, information security. • Experience on SIEM (Security Information and Event Management) tools like Monitoring real-time events using Splunk, QRadar, Archsight tools. • Hands on experience with tools and process used in security solutions like Endpoint Security and Response, Cyber Incident response and Investigation, IPS/IDS, Email Security, Web security, Vulnerability Assessment, Malware Analysis, Information Security, WAF etc. • Escalating the security incidents based on the client’s SLA and providing meaningful information related to security incident by doing in-depth analysis of event payload. • By using SIEM tools securing organization information from authorized and unauthorized threats. Knowledge on DOS, OWASP and remediation methods. • Working on EDR tools by evaluating them to identify risks and track findings for mitigating risk and remediation of Threats and Malware by analysing the detections. • Hands on experience of analysing email security threats and security controls, phishing, spam emails including investigation on email headers, Attachments and URL’s and taking appropriate actions to block the URL, IP at Proxy, and Firewall and also to block Sender, Domain in Email Gateway. • Performing Vulnerability scanning of complete assets and servers through Rapid7 by generating reports. • Respond to security violations, potential vulnerabilities, and alerts from detection systems. • Maintain keen understanding of evolving internet threats to ensure the security of client networks. • Handling Data Exfiltration and DLP alerts based upon different policies developed in Symantec DLP