RAHUL JAISWAR

 Configuration of Windows servers and services  Managing firewall policies for users and setting websites priority  Managing and updating the antivirus server  Managing the server's Endpoint Security antivirus console  Remotely solve user system issues  Installing OS and Troubleshooting (Win 7, 8, and 10)  MS-Office configuration and troubleshooting (2007, 2010, 2013)  Hardware, printer, and network troubleshooting  Configuring network devices  Coordinate with the vendor for new procurement.  Collection and management of infrared data  Worked on DNS and DHCP.  Having good knowledge of Active Directory and Exchange servers Zoom video conferencing and setup and troubleshooting  Configured and deployed Windows systems update and install third-party software applications.

 Worked on the Jeera ticketing tool priority-wise and managed user issues.  Zscalar Proxy configuration and troubleshooting with the vendor • SCCM tool configuration and troubleshooting  DSC token installation and troubleshooting of NSDL, HDFC, efiling, and IT returns  Qauntis V4 application installation and troubleshooting  Video conferencing setup and troubleshooting (MS Teams, Zoom)  Systems AD join, remove, and move to an OU by username and location.  Installing, updating, and troubleshooting Symantec Endpoint Protection and patches  Knowledge of ARUBA VPN configuration and troubleshooting  Configure and troubleshoot a network printer.  Configure and troubleshoot Avaya and Cisco phones.  Install, upgrade, and troubleshoot Windows OS and applications.  Manage system and laptop inventories.

 Strong knowledge of networking protocols and technologies such as TCP/IP,DNS, DHCP, and VPN  Configure and manage SSL VPNs for clients.  Knowledge of Sophos XG 430 and Gajshield Firewall.  Knowledge of NMAP, ZENMAP, and Nessus tools.  Experienced with Cisco SG 300 and 350 series switches and Dell servers.  Experience with Sophos Central software, including APs, routers, firewalls, and network management tools.  Knowledge of creating firewall policies as per the client’s requirements.  Knowledge of access list policy in core switches.  Asset and inventory management.  Monitoring CCTV, biometric devices, and access controller devices.  Coordinating with vendors for new implementation and deployment.