Pratiksha Dhondiba Pundpal
About Candidate
Education
S
SSC
2014
S. K. PANTWALAWALKAR ,Mumbai, India
H
HSC
2016
K. J. SOMAIYA COLLEGE ,Mumbai, India
B
BSc. IT
2019
K. J. SOMAIYA COLLEGE ,Mumbai, India
Work & Experience
E
Email Support Executive
August 2019 - May 2021
UNIX ELECTRONICS ,Mumbai
• Provided prompt and professional email support for customer inquiries and technical issues. • Collaborated with teams to resolve complex customer issues, ensuring a seamless experience. • Consistently met and exceeded performance targets, receiving positive feedback for exceptional service.
A
Associate Technical Engineer
July 2021 - Present
KYNDRYL , Mumbai