Prasad Shetty

• Monitoring and configuring Citrix load balancer with daily operations task. • Keeping a daily check on Firewall performance monitoring & health Check-Up (diskspace, CPU utilization). • Monitoring Cisco ASA firewall with daily operations task. • Worked on Cisco ME3400, D-link and TP Link 2500, 1600 and 2600 switches • Worked on Ubiquity, Cambium, Ligowave Radios and Cambium and Ruckus Access Points and WI-FIAP’s • Co-ordinate with Network Support (NNOC, ENT team) for Change Management in network relatedchanges • Monitoring tools like Capstone, Flex master, CnMaestro, Siebel, Zone Director, Air control, MRTG. • Designing 3-tier Service oriented Network architecture in ISP environment.

• Worked on Cisco ME3400, D-link and TP Link 2500, 1600 and 2600 switches • Worked on Ubiquity, Cambium, Ligowave Radios and Cambium and Ruckus Access Points and WI-FIAP’s • Co-ordinate with Network Support (NNOC, ENT team) for Change Management in network relatedchanges • Monitoring tools like Capstone, Flex master, CnMaestro, Siebel, Zone Director, Air control, MRTG. • Designing 3-tier Service oriented Network architecture in ISP environment. • Configuration of Router and Switches • Configuring of VPN’s to provide end to end communication. • Configuring dynamic routing protocols such as OSPF & BGP. • Configuring Vlans on 3600 Cisco switches. • Configure filtering policy on router. • Configuring NAT on firewall.

• Monitoring the MPLS and DIA Link on tools such as SolarWinds, Zabbix, Service Now and InMon. • Managing the customer’s routers; switches and firewall devices. • Taking monthly backups of Cisco Routers and Switches. • Providing support to customer by doing First Level troubleshooting and raising case with TELCO providers by sharing the logs from the customer devices. • Deliver Tier 1 network ticketing support to resolve all issues for 500+ users • Co-ordination with hardware vendor and creating DC Access for the activities • Sharing the daily bandwidth utilization of every links with the observation using Solarwinds NetOps. • Providing Secure Remote Access Services. • Managing the managed device inventory for different locations. • Blocking IP’s and Domains on the devices and Bluecoat DNS. • Execute the maintenance window changes for multiple locations, performing troubleshooting of routing and switching issues • Creating Planned Maintenances and notifying the customers about the changes. • Implemented a firewall along with a VPN to safeguard company information Implemented a firewall along with a VPN to safeguard company information while undergoing a shift to work-from-home for all employees. • Implemented and managed 300+ node network and client database as SPOC. • Performed initial analysis of network issues, resolving and escalating as needed. • Performed MAC Whitelisting on firewall devices such as Fortigate.

• Install , remove and update packages. • Symlinks & Hardlinks. • Manage file permission for users and groups. • Experience in server mounting, OS installation, ILO Management & RaidConfiguration. • Monitoring the servers with the help of Nagious tool. • We have configuring Id Rack, NIC Card Configuration & New Step Implementation. • We have using Nagios, Service now & e-slove tools for monitoring purpose. • Material inward & outward as per requirement. • Logging & Closing of USD calls as per agreed SLA. • HDD & Ram replacement on incident basis. • Verifying the Amber led, NIC card, cable connectivity, link failure, port details. • Ensure datacenter cable dressing, Cable testing & Cable laying properly with the help of cabling vendor. • Monitoring of datacenter temperature and humidity and highlight to customer and vendor in case of any issue observed. • Work and configuration on Cisco router 4321, 4331, 1905 and 1100. • IOS installation on Dell Switch 3148.

Hands on Pan-OS version 9.1.8 to 10.1.8 • Global Protect Agent 5.1.8 to 5.2.13 • Daily Global Protect Logs. • ADS –EDR Blacklist update • Far Implementation • Manual user addition and deletion in GUI. • Manual user addition and deletion in CLI • Configure Global Protect to facilitate multi-factor authentication notifications. • Primary authentication initiated to Palo Alto Global Protect. • Secondary authentication is done via Duo Security’s Cloud service. This will send a PUSH notification to register and activated Mobile number registered against the AD-Username. • Maintaining daily reports and weekly Backup for Palo Alto firewall. • As require os upgradation. • Secures access to SaaS applications • Experience in configuration , monitoring & troubleshooting Palo alto • Co-ordinate with TAC engineer for known & unknown queries. • Raise TAC case. • Update Server as requirement.

• Daily check and create report of network bandwidth utilization of TCL & Rallis. • Daily backup of PA firewalls for PA-850, PA-1410, PA-460, FortiGate and Prisma (Panorama) • Monthly Backups Routers and Switches. • Implementation on PaloAlto firewalls. • Creating VPN ID and provide VPN access to user. • Create Policy base as per requreiment. • Hands on Firewalls for PA-850, PA-1410, PA-460, FortiGate and Prisma (Panorama). • Configure Global Protect to facilitate multi-factor authentication notifications. • Firware updates for PaloAlto. • Provide tempory wifi access to Guest by adding Mac id in DHCP server. • Provide wifi access to new joinee with the help of DHCP server and TCL_Cisco_ Controller. • Adding and deleting temporary user from DHCP server, so able allow any more wifi access. • Creating VPN id and Provide RSA document to access VPN id via mail. • Deleting and new number with the help SEcure ID (RSA) • Provide PAM (Privileged Account Management ) for new user. • Block and access URL with the help of URL flitering via PaloAlto firewall. • Block unwated IP address on custom URL category via PaloAlto firewall. • Deleting Unused user more than 90 days. • On call resoltion for the user. • Troubleshooting call for user facing issues for firewall, routers and switches. • Firmware updates for Cisco switches series like 2960x, 2960s. • Maintaining relationships within your network requires regular communication and offering support to others in your industry. • Cultivating a diverse network can also lead to new perspectives, collaborations, and personal growth. • Hands on PaloAlto and Fortigate firewall. • Hands on cisco switches and routers. • A Network is a critical component of any organization's IT infrastructure, enabling seamless communication and data sharing between devices and users. • Networks are designed and implemented by skilled professionals who ensure smooth connectivity, security, and scalability. • The adoption of advanced technologies like cloud computing and virtualization has further enhanced the capabilities of modern networks. • Tulu A well-managed network can significantly improve productivity, reduce costs, and streamline operations for businesses of all sizes. • With the rise of remote work, networks have become more crucial than ever in providing reliable connectivity for employees working from different locations. • Raised TAC case. • Co-ordinate with TAC engineer for known & unknown queries. • Resloving Service request (SR) by user for ID creation, Access to SAP server, Production, URL Category and RSA Authentication within SLA brigde. • Weekly meeting with Manger for SR tickets. • Performed MAC Whitelisting on firewall devices such as PaloAlto and fortigate.