Prabahar BagathSingh

Worked in a deadline-driven and dynamic environment. • To check the eligibility of customers based on client set parameters and assist them in processing loans. • Educating customers on the Credit Monitoring Service and promote the same. • Share best practice within the teams to help them achieve their targets with less support. • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service. • Established and monitored customer service standards by employing recognized and comprehensive benchmarks

• Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs. • Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated. • Train users and promote security awareness to ensure system security and to improve server and network efficiency. • Monitor computer networks for security issues. • Investigate security breaches and other cyber security incidents. 2016-02 - Current . . • Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs. • Document security breaches and assess the damage they cause. • Work with security team to perform tests and uncover network vulnerabilities. • Stay current on IT security trends and news. • Develop company-wide best practices for IT security. • Performed risk analyses to identify appropriate security countermeasures. • Recommend improvements in security systems and procedures. • Monitored use of data files and regulated access to protect secure information