MANSOOR ALI
About Candidate
Education
Work & Experience
Hands-on experience on soft switches (Sippy Soft, VOS, Linux & Elastix Server). Creating and configurations of Extensions and DIDs on the Elastix server for inbound and outbound dialing on softphone and IP-hard phones. Performing network interconnects testing and reconciliation of call details record. Performing call routing for traffic across the globe as requested by the business team. Troubleshooting problems associated with clients and getting them resolved on time
Hands-on experience with VoIP Server (Issabel) Deployment & Troubleshooting of VOIP Applications (Eye Beam, MicroSip & Linksys phone) Managing VoIP tasks, configuring call routes, monitoring all Queues, and calling issues. Managing Active Directory, Managing users, groups, and their respective OUs