Laxmi Palkonda

3 years in end-to-end testing of e-commerce websites and ERP system projects to ensure functionality, performance, and user experience. In-depth understanding of ERP concepts, Inventory management system processes, and best practices. Proficient in creating and executing test plans, test cases, and test scripts of Web Application Testing, Mobile Testing. Skilled in collaborating with cross-functional teams, including developers, business analysts, and endusers. Visiting at client side location for gathering the requirements and understanding of the software as they needed or required. Performing Cross Browser Testing, Compatibility Testing, UI Testing ,Defect reporting, Functional Testing. Responsive Testing uses Browser stack and devices (e.g Mobile , IPhone, IPad etc...) HTML Website and Wordpress Website Testing. Graphical User Interface (GUI) Testing of Websites. Application testing. Creating Crystal Reports. Giving Demo to clients regarding how to use the Software and resolve their queries or issues.

2.2 years of experience as a Software Tester in Life Insurance domain, working on individual life insurance software system with client “Aditya Birla Sun Life Insurance”. Conduct end-to-end testing of life insurance software applications to ensure functionality, usability, and security. Create and execute comprehensive test plans, test cases, and test scripts for new features and enhancements. Perform regression testing to identify and report defects, ensuring timely resolution Participate in user acceptance testing (UAT) and provide support to end-users during the testing phase. Proficient in manual and automated testing, test case design, and defect tracking. Excellent problem-solving skills and the ability to collaborate effectively with cross-functional teams

Over 1.2 years of experience as a Senior Software Tester in the Life Insurance domain, working individual life insurance software system with client “Kotak Life Insurance”. Strong understanding of insurance business processes, including policy issuance, claims processing, underwriting. Led a team of 04 testers in planning, designing, and executing comprehensive test strategies for life insurance software products. Expertise in collaborating with cross-functional teams, including developers, business analysts, and product managers, to ensure high-quality software deliverables. Conducting root cause analysis and collaborated with developers to resolve critical defects, resulting in improvement in the product's stability. Mentor junior testers and contribute to continuous improvement of testing processes. Worked closely with stakeholders to define acceptance criteria, documented defects, and tracked their resolution status using [defect tracking tool - Bug assist]. Introduced continuous integration and continuous testing practices, improving the overall testing efficiency and ensuring early defect detection.