KUNCHAM SURENDER

Roles and Responsibilities: 1. Carrying out Log Analysis, Event Analysis, and Device Analysis to detect Abnormal Activities. 2. Monitoring the events through Dashboards. 3. Raising Incidents with Concern Teams, Respond to the incidents and service requests and bring together additional information to either resolve or escalate the issue to the appropriate teams. 4. Detecting Suspicious Logs, Creating reports & Charts for easy understandable by Client, Communicating with Clients regarding issues. 5. Acknowledge security alarms, and conduct detailed investigations. 6. Performing Complete Daily and Weekly ESM health check. 7. Effectively manage customer communications and notifications and provide a high quality of customer service. 8. Follow up & Closing of the tickets based on the response from Client. 9. Generating Reports on daily basis, Weekly Basis and Monthly Basis on Both ESM and Logger. 10. Following up Critical Devices & Agents 11. VA scanning using Nessus and Security center 12. Integration of devices with splunk, 13. Creating dashboards, reports & alerts in SPLUNK. 14. Fine-tuning of usecases. 15. Performing Complete Daily and Weekly integration reports. 16. Carrying out Log Analysis, Event Analysis, and Device Analysis to detect Abnormal Activities.