Harsh Kapoor

● Helped in finding leads, prospecting potential customers by phone & by email. ● Identifying new development channels and promoting the company and its product/service.

● Successfully oversaw incident management processes and procedures, resulting in a 20% reduction in incident resolution time. ● Monitored logs and alerts generated on ArcSight Logger/ESM and Symantec DLP console, ensuring 24/7 coverage and prompt response to security events. ● Analyzed and escalated DLP alerts, contributing to a 30% decrease in data loss incidents and ensuring timely incident resolution and closure. ● Conducted thorough investigations and coordinated with cross-functional teams. ● Managed brand monitoring activities and executed takedown procedures for phishing links and false brand representations across various platforms, reducing brand reputation risks by 25%. ● Conducted comprehensive analysis of phishing emails. ● Utilized different threat intelligence sources to analyze alerts and mitigate potential threats. ● Ensured seamless integration of newly built servers into the SIEM system. ● Actively participated in threat intelligence analysis, integrating insights from multiple threat intel partners. ● Collaborated with cross-functional teams to assess and mitigate potential risks identified through threat intelligence. ● Implemented proactive measures based on threat intelligence to enhance the organization's security posture.

Handled marketing, sales, Operations, production, procurement, inventory, customer acquisition and promotions.