Chandrakant Gangadhar Narsale

o Maintained and upgraded network hardware. o Documented system issues and all team actions. Taking & Attending ownership of the calls coming into Service Desk Engine o Installing, Supporting and Maintaining hardware and Software setup. o Maintaining active directory user’s (Creating user, unlock & reset the password) Structure in Window’s Server. o Maintain IO Mega (NAS)ix12 Network Attached Store server. o Take ADS server backup Weekly Basis & also AV Server Backup (Trend Micro Server). o Worked on load balancer Radware, escalated Link related issues to Vendor support.(Sify, Relaince. TATA) , Monitored different Server location’s. o Co-coordinating with vendors / engineers, for both software and hardware related issues. o Inventory - Maintaining a complete hardware as well as software inventory of computers, laptops and network equipment’s. o Logged call to vendor support team for faulty materials. o Installing N/W Printer(Hp 2420,Laserjet2300,Hp8150 LaserJet, Cannon_IR2318L),Scanner’s, applications etc. o Install anti-virus(Trend Micro Office scan systems) to ensure systems and Data are protected o Escalated Link Related issues to Vendor support.(Sify, Relaince. TATA) o Install SAP 7.1 Software & ESS s/w & troubleshoot SAP related issues. o Configuring Ms Outlook, Outlook Express. 365 Office installation o Worked on VMware workstation. o Install juniper VPN, Prop alms application & configured.

Implements information security policies and procedures for the organization o Reviews all system-related security plans throughout the organization's network, acting as a liaison to Information Systems. o Worked under PGP encryption security support teams – PGP agent installation, troubleshooting, implementation, configuration of PGP Policy for Desktop’s/Laptop’s for 1-200 user’s. o Co-ordinate with FM IT support team for PGP encryption agent deployment, permission issue, Token generation from console, shared token to user through Email/Phone. o Monitor the security of critical systems (e.g., e-mail servers, database servers, web servers, etc) and changes to highly sensitive computer security controls to ensure appropriate system administrative actions, investigate and report on noted irregularities o Monitors the internal control systems to ensure that appropriate access levels are maintained and prepares the disaster recovery plan.  Worked on Endpoint Protection (Kaspersky AV, Symantec Endpoint Protection)  Worked on Desktop/Server’s with Microsoft Patching.  Monitored Network performance and uptime and responded quickly to incidents. o Monitor Network devices (e.g – Router, ISP Links, Radware, Server’s ) Through PRTG, Solar winds Protocol: TCP/IP, SMTP, IPSec, VPN, SSL, SSH

• Block and Unblock URL's request for End Users as per the defined standard Operating Procedure. • Report policy violations against controls defined in DLP. • Implementation, Configuration of DLP(Configuration of Detection Server on VM) Implementation, Configuration, Policy creation as per organization. • White List Email, IP Address as per Policy configuration. • DLP Incident Ticket creation and updating of event information & escalation of data breach. ● Provide information regarding intrusion events, security incidents, and other threat indications and warning information ● Scanning of critical servers which are Intranet and Internet facing to identify the gaps. ● Observe security solutions; SIEM, firewall appliances, intrusion prevention systems, data loss prevention systems, analysis tools, log aggregation tools. ● Technical analysis of network activity monitors and evaluates network flow. ● Symantec Endpoint Protection – Implementation, Policy Configuration, Agent deployment. (Symantec PGP) ● PGP (Symantec PGP encryption server) encryption Policy configuration, Token id generation for Desktop. ● Provided comprehensive report on findings and action items to fix the identified vulnerabilities. ● Web Application firewall, QRADAR monitoring of alert. ● Be able to explain in detail the OWASP top 10

● Working as a security Analyst with the Enterprise customers. ● Discover false positives in security events from multiple resources. e.g. Anti-Virus, Vulnerability Reports. ● Worked with Business 2 Business and Business 2 Consumer process, responding to Tickets assigned and take action maintaining SLA and basis of seriousness of the issue. ● Responding to Tickets assigned and takes action maintaining SLA and basis of seriousness of the issue. ● Implementation and Troubleshooting Kaspersky Security Centre Server and manage endpoint client machines through KSC server. ● Manage the day-to-day log collection activities of source devices that send log data. ● Monitor the health state of Antivirus (Agents running on User systems and Servers , Communication between agent and management Server). ● Conducting training of the juniors about the New Enhancements and Techniques in the product. ● Perform analysis of events/incidents and provide remediation suggestions to relevant owners ● Implement tasks/projects critical to the organizations Endpoint technologies (workstations, laptops, ATMs, mainframes, servers, etc.) ● Create and deliver reports to business lines pertaining to endpoint security, compliance, etc ● Manage Endpoint and alerting tools (agent deployment/setup, correlation and rule tuning, etc)

• Symantec PGP encryption for Laptop support (Implementation, Configuration, Policy management, Agent Deployment, Troubleshooting) • Symantec Endpoint , Trend Micro Deep Security– Installation of SEP, Disaster Recovery, Policy management, GUP configuration, Replication, Services of Symantec, Implementation. • QRADAR Monitoring of alerts (Security Devices, Business Application). • Perform, review and analyze security vulnerability data to identify applicability and false positives • Monitored IPS/IDS (Darktrace/Secureworks) Alerts. • Knowledge of security vulnerabilities and remediation as listed in sites like OWASP. • Monitored Firewall (Palo Alto) alerts. • Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies • Scan Vulnerability for servers and application through Rapid 7. • Perform capacity planning and management tasks on a regular basis.