BOKKA CHAITANYA NARESH

Managed Palo Alto firewall deployments, aligning configurations with client security needs and achieving satisfaction rate.  Monitored logs and alerts for security incidents, reducing response time to critical events by 30%.  Documented firewall configurations and policies, enhancing operational transparency and knowledge sharing.  Utilized Panorama and service-now tools for comprehensive security management, streamlining processes.  Maintained up-to-date network diagrams, ensuring accessibility for relevant personnel and facilitating efficient troubleshooting.  Collaborated with cross-functional teams to implement integrations, contributing to a 20% reduction in cybersecurity risks.