Amol Ravikant Shetye

As an experienced IDAM Engineer, I provided exceptional support and maintenance for IAM solutions, specializing in SailPoint and Saviynt. ● My focus on IAM Solutions and Identity and Access Management (IAM) allowed me to ensure seamless operations and minimal downtime for clients. ● One of my key strengths is my ability to analyze and effectively troubleshoot errors, enabling me to consistently find root causes for incidents and implement corrective actions to prevent their recurrence. This dedication to Incident Analysis and Root Cause Analysis (RCA) played a vital role in maintaining the reliability and efficiency of IAM operations. ● I took charge of managing Joiner, Mover, Leaver (JML) processes for digital identities, streamlining onboarding, role transitions, and ● offboarding procedures within the IAM system. My proficiency in provisioning and de-provisioning was instrumental in facilitating efficient identity management procedures. ● In my role, I assumed responsibility for monitoring and enhancing the provisioning process and operations, leading to improved efficiency and accuracy in IAM procedures. My commitment to IAM Process Optimization was evident in the consistent improvements made to identity management practices. ● Collaboration was at the heart of my approach, as I actively engaged with clients and internal teams to promptly resolve incidents and address concerns. By prioritizing Client Communication and Relationship Management, I delivered exceptional service and built strongpartnerships. ● I demonstrated adeptness in manual Active Directory (AD) administration, ensuring precise user administration and access control. This skill was crucial in maintaining a secure and well-organized IAM environment. ● Handling a high volume of incidents in ServiceNow on a monthly basis was a testament to my capabilities in ServiceNow Incident. ● In conclusion, my expertise in IAM Solutions, combined with my proficiency in various aspects of Identity and Access Management, makes me a valuable asset in delivering effective support, maintaining robust IAM processes, and safeguarding the security of digital identities.