ABHISHEK BISWAS
About Candidate
| Part of IT Managed services business over 13 years, focussed on service delivery across various clients encompassing Endpoint Security Solutions, Patch Compliance, Encryption, IT and Quality compliance audit, Business Continuity Management Services, Information Security Management services, Asset Management, End User Management and Service Desk. A determined, driven and enthusiastic delivery leader with a proven track record of delivering the results in both business and technology solutions as per client’s expectations and often exceeding them. Worked across and lead cross functional teams handling both Domestic and Global customers across US, Europe, Middle East and Asia region. I have vast experience of managing expectations of Internal and External stake holders and at the same time providing excellent customer service. I will always take ownership of any problems that arise and drive to implement the internal and regulatory policies and procedures laid down by the company. Driving cost efficiency and translating customer requirements into suitable business opportunities, I have completed two years as an Internal auditor and have Vast Knowledge in ISO 20k, ISO 22301, ISO 9001, ISO 27001 and have completed several internal Audits which were appreciated and have been also Audited by external with No findings and appreciation which is the corner stone of my career. Apart from hands-on administration Knowledge across domains like AD, Mail and Messaging, Patch management (SCCM), Symantec and Mcafee (AV and HIPS) etc |
Education
D
Diploma in Electronics and telecommunication
technical education Karnataka
B
BSCIT
Karnataka state Open University
Work & Experience
I
Internal Auditor
DXC Technologies
