IT Manager [Hospitality Sector] – Gurugram – 5 to 10 Years Experience
Job Description
We are seeking a proactive and technically skilled IT Manager to lead our IT and digital infrastructure operations across hotel properties. The ideal candidate will bring extensive technical know-how and hospitality experience to ensure seamless IT support, system security, and digital performance.
Responsibilities:
Technical Support & Infrastructure:
- Provide technical support across hotel teams
- Maintain and troubleshoot laptops/desktops, systems, and hardware/software
- Ensure secure network operations and data protection
Website & Content Management:
- Update content, banners, and promotions in coordination with marketing
- Monitor website security, performance, and integrations
Email & Communication Systems:
- Manage Office 365 (Teams, OneDrive, Exchange)
- Set up and secure business emails for staff
- Configure access permissions and spam filters
Domain & Hosting Management:
- Oversee domain registrations, DNS settings, and hosting accounts
- Ensure SSL renewals and domain security
IT Policy & Security Compliance:
- Implement security protocols including firewall, antivirus, and backups
- Conduct regular system audits and maintain data compliance
Job Requirements
• Bachelor’s Degree in IT, Computer Science, or related field
• 5+ years of IT management experience (hospitality experience preferred)
• Proficient in CMS (WordPress), cPanel, DNS, email servers, and Office 365
• Strong knowledge of cybersecurity, networking, backups, and endpoint protection
• Excellent collaboration and cross-functional communication skills
Preferred Qualifications
• Prior experience in hotel chains or multi-unit operations
• Strong organizational and time management skills
• Solution-driven mindset
• Apply Now: Send your resume
About the Company
Eight Continents Hotels & Resorts is a forward-thinking hospitality brand known for delivering memorable guest experiences. We embrace technology and innovation to streamline hotel operations and elevate digital engagement.
