Job Description
Are you an enthusiastic techie with a passion for cloud or network security? Do you thrive on solving problems and delivering outstanding technical support? We are looking for driven Graduate Trainee Engineers to join our dynamic team and build a career in cybersecurity.
Responsibilities:
- Provide technical support for network and cloud security environments
- Respond to support requests through tickets, email, or calls
- Troubleshoot and escalate complex technical issues as needed
- Collaborate with global team members to improve service delivery
- Document processes, solutions, and maintain knowledge base
- Stay updated with emerging trends in cloud and cybersecurity
Job Requirements
• 6 months to 1 year of experience in technical support, preferably related to network or cloud security
• Strong knowledge of networking fundamentals
• Familiarity with security tools, basic cloud services, and ticketing systems
• Excellent written and verbal communication skills
• Customer-first mindset with a passion to learn and grow
Preferred Qualifications
• BE/BTech in Computer Science, IT, or related field
• CCNA certification or equivalent networking knowledge
• Experience supporting global customers in a technical capacity
About the Company
Aurovalor Consultancy Services Pvt Ltd is a fast-growing technology consulting firm specializing in cybersecurity and cloud infrastructure. We are committed to innovation, continuous learning, and empowering our team to grow professionally. Join us to be part of a talented team working at the forefront of security solutions.