IT Support Engineer – Riyadh & Jeddah, KSA – 3 to 4 Years Experience

Network Security
Riyadh, Jeddah
23 October 2024
Full Time
Urgent

Job Overview

  • Date Posted
    23 October 2024
  • Location
    Riyadh, Jeddah
  • Expiration date
    23 December 2024
  • Experience
    3 Year
  • Gender
    Any

Job Description

Smart System is seeking an experienced IT Support Engineer to join our team. This is a great opportunity for an expert in troubleshooting and IT service enhancement to provide on-site support and lead critical projects. The role involves handling complex hardware, software, and network issues while ensuring continuous service improvement.

Responsibilities:

  • Provide advanced technical support for hardware, software, and network issues
  • Lead IT projects and drive service improvement initiatives
  • Mentor and guide junior engineers
  • Collaborate with vendors to resolve technical issues
  • Manage IT incidents and maintain accurate documentation
Job Requirements

• Minimum of 3 years of experience in IT support, specifically in on-site support services
• Strong problem-solving skills and excellent communication abilities
• Relevant certifications in IT support or service management are a plus

Preferred Qualifications

• Ability to lead and manage IT projects
• Experience in mentoring and guiding junior team members

About the Company

Smart System is a leading IT service provider offering top-notch support and innovative solutions across various sectors. Our team is dedicated to delivering outstanding service and ensuring smooth IT operations for our clients in Riyadh and Jeddah.

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