IT End User Support Engineer – Abu Dhabi – 3 to 9 Years Experience
Job Overview
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Date Posted28 August 2024
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Location
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Expiration date31 October 2024
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Experience3 Year
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GenderAny
Job Description
We are looking for an IT End User Support Engineer to join our team in Abu Dhabi. The ideal candidate will have extensive experience in end-user support within an ITIL working environment and must be locally available with a valid UAE driving license.
Responsibilities:
- Provide end-user support for hardware and software issues on desktops, laptops, printers, scanners, and other devices.
- Support M365 Migration, Office 365, and MS Teams.
- Utilize remote support tools to assist users.
- Manage asset/inventory tracking and ensure proper documentation.
- Troubleshoot and resolve issues related to Wi-Fi and different operating systems.
Job Requirements
• 3+ years of experience in IT end-user support.
• GCC experience is a must.
• Excellent communication skills.
• Valid UAE driving license.
• Strong knowledge of M365, Office 365, and MS Teams.
• Proficient in using remote support tools.
• Hands-on experience with hardware and software support for various devices.
Preferred Qualifications
• Experience working in an ITIL environment.
• Familiarity with asset/inventory management.
About the Company
IT People FZ - HR and Consultancy is a leading HR and consultancy firm based in Abu Dhabi, specializing in providing top-notch IT professionals to businesses across the GCC. Our mission is to deliver exceptional service and support to our clients by connecting them with the right talent.