Network Support Engineer – Panagarh – 2 to 5 Years Experience
Job Overview
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Date Posted1 August 2024
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Location
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Expiration date5 October 2024
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Experience2 Year
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GenderAny
Job Description
We have an exciting opportunity for a Network Support Engineer at Orient Technologies Limited. The successful candidate will be responsible for ensuring the smooth operation and optimization of our network infrastructure.
Responsibilities:
- Monitor ILL & MPLS link, network utilization, and call logging activities.
- Ensure optimum bandwidth utilization, mitigate latencies, and address link flapping issues.
- Identify high bandwidth utilization and normalize network bandwidth.
- Conduct health monitoring of routers, core switches, and all managed switches.
- Perform network equipment, switch configuration, and network optimization activities.
- Troubleshoot data center networks and provide L1 support; L2 support if required.
- Administer, configure, and troubleshoot firewalls, routers, and load balancers.
- Provide network troubleshooting and end-user support for both active and passive devices.
- Set up new networks or extend existing networks and manage network projects.
- Strengthen and manage network security.
- Manage wireless devices, setup, fault finding, restoration, VLAN management, and deployment.
- Plan and manage IP allocation.
- Maintain proper records, layouts, and documentation, including change management.
- Coordinate with vendors for cable laying jobs, route planning, and network extension.
- Convert alerts to tickets, follow up, and ensure timely closure.
- Log calls with OEMs and coordinate troubleshooting activities.
Job Requirements
• Proven experience as a Network Support Engineer or similar role.
• In-depth knowledge of network protocols and services.
• Hands-on experience with routers, switches, firewalls, and load balancers.
• Proficient in network troubleshooting and network security management.
• Strong analytical and problem-solving skills.
• Excellent communication and coordination abilities.
Preferred Qualifications
• Certifications such as CCNA, CCNP, or equivalent.
• Experience with VLAN management and wireless device setup.
• Familiarity with network optimization and project management.
About the Company
Orient Technologies Limited is a leading IT solutions provider in West Bengal, dedicated to delivering high-quality network infrastructure and support services. Our team of experts ensures our clients receive the best in class service and support, making us a trusted partner in the IT industry.