IT Support Engineer – Dubai – 2 to 5 Years Experience
Job Overview
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Date Posted23 July 2024
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Location
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Expiration date26 September 2024
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Experience2 Year
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GenderAny
Job Description
ParamInfo is looking for an experienced IT Support Engineer to join our team in Dubai for a 1-month contract. This position does not include visa sponsorship.
Responsibilities:
- Provide technical support and assistance to end-users.
- Diagnose and troubleshoot software and hardware issues.
- Install, configure, and maintain computer systems and applications.
- Respond to customer queries in a timely and accurate manner.
- Ensure all systems are up-to-date with the latest updates and security patches.
- Document technical knowledge in the form of notes and manuals.
Job Requirements
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with remote desktop applications and help desk software.
Preferred Qualifications
• Certifications in IT support or related fields.
• Experience with specific software or hardware that the company uses.
• Knowledge of network security practices and anti-virus programs.
• Additional language skills.
About the Company
ParamInfo is a leading IT services provider known for delivering innovative solutions to clients worldwide. Our expertise spans across various domains, enabling businesses to enhance their operations through cutting-edge technology and dedicated support.