Bhomik Bahal

Successfully implemented Citrix SDWAN across 500+ sites for AU Bank nationwide, resulting in a 30% reduction in network latency and achieving 99.9% uptime. • Collaborated effectively with AU Bank’s Network team, increasing team productivity and reducing deployment time through engagement with CITRIX OEM. • Configured new sites efficiently, reducing configuration time and deployment errors. • Played a pivotal role in on-site deployments, reducing deployment time for branch locations and increasing customer satisfaction. • Provided continuous support to AU Bank's Network Team, decreasing support ticket resolution time and improving workflow efficiency through SOP development. • Drove team development, resulting in an increase in team proficiency in Citrix SDWAN support and a 20% decrease in escalations and dependencies on external resources.

Successfully managed and monitored all installed systems and infrastructure, achieving 99.9% uptime and ensuring uninterrupted operations. • Installed, configured, tested, and maintained operating systems and application software, resulting in a decrease in system downtime. • Ensured the highest levels of systems and infrastructure availability, leading to improved productivity and reduced operational costs. • Evaluated existing systems and provided technical direction to IT support staff, resulting in an increase in efficiency and effectiveness of support operations. • Planned and implemented systems automation, resulting in an improvement in workflow efficiency and resource utilization. • Formulated and designed security systems, leading to a reduction in security breaches and ensuring data safety compliance. • Maintained and supervised inventory, resulting in a reduction in inventory discrepancies and improved asset management.