AKULA MURALIKRISHNA

Helped standardize and implement the scheduled maintenance plan documentation process. Monitored system performance and diagnosed software/hardware problems. Document and track issues via a ticketing system. Ensured full and incremental data backups were successful. Performed data restore for users as needed. Responsible for applying security updates and patches on servers, desktops, and laptops. Configured, troubleshot, and maintained Windows 2003 and 2008 Servers

Having 3+ Years of experience in Information Security as Security Analyst. Experience in Security Monitoring and Operation. Experience in ArcSight, Splunk , LogRhythm and IBM Security QRadar. Experience on SIEM (Security Information and Event Management) tools like Monitoring real-time events using tools like HP Arc Sight. Strong knowledge on forensic analysis and Security Monitoring and Operation. Preparing daily, weekly and monthly report as per client requirement. Investigating and creating case for the security threats and forwarding it to Onsite SOC team for further investigation and action. Preparing documents & templates for escalations. Filling the Daily health checklist. Reporting weekly / monthly dashboards to customer. Preparing project status report in MS Excel. Creating the tickets in ticketing tool Service now, Resilient. ITSM Security events monitoring.