NOC Expert Engineer (L3 Support) – Pune – 8 to 15 Years Experience

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Job Description

TeizoSoft Private Limited is bulk hiring highly experienced NOC Expert Engineers (L3 Support) to lead the resolution of complex, critical, and high-impact network incidents. This role demands deep technical expertise, strong problem management skills, and close collaboration with OEM teams to ensure long-term network stability. Immediate joiners are preferred.

Responsibilities:

  • Resolve complex, critical, and high-impact network incidents
  • Provide expert-level (L3) NOC support across technologies
  • Perform problem management, root cause analysis, and stability analysis
  • Proactively identify risks and prevent recurring incidents
  • Collaborate with Tier 4 OEM engineers for advanced issue resolution
  • Drive continuous improvement in NOC processes and service quality
  • Mentor L1/L2 teams with technical guidance and best practices
Job Requirements

• 8+ years of experience as a NOC Expert / L3 Support Engineer
• Strong expertise in enterprise network operations and troubleshooting
• Proven experience handling major incidents and escalations
• Hands-on experience with problem management and RCA
• Excellent analytical, communication, and documentation skills
• Ability to work in high-pressure, 24x7 operational environments

Preferred Qualifications

• ITIL v3 Certification
• Relevant advanced networking certifications
• Experience working directly with OEM and vendor support teams
• To Apply: Interested candidates can share their CV.
• Immediate joiners only.

About the Company

TeizoSoft Private Limited is a technology-driven organization built on integrity, acceleration, and performance. The company delivers robust IT infrastructure and network operations solutions to support business-critical environments.